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Provide the Appliance Model, Symptoms, Service Address, and Access Details. Appointment Requirements Are Confirmed Before Scheduling.Refrigeration Service Planned for the Diagnosed ScopeGenuine OEM PartsWritten Service Terms

FAQ

Frequently Asked Questions

Answers to the questions we hear most from Brookline homeowners. Still stuck? Book online or call and we will help.

Do You Specialize in Sub-Zero and Wolf?

Yes. Sub-Zero refrigeration and Wolf cooking are our core focus, and we service them across Brookline and Greater Boston luxury service corridor along with fourteen other luxury brands.

How Much Is a Service Call?

Diagnostic and travel fees, if applicable, are confirmed before the appointment and before repair approval. Any diagnostic or travel fee is confirmed before booking.

What Warranty Do You Offer?

Completed repairs include a 180-day repair warranty. Written terms are provided with the repair.

How Soon Can You Come Out?
Appointment windows and current route availability are confirmed when booking.
Are Your Technicians Certified?

Appointment requirements are confirmed before scheduling.

Do You Use Genuine OEM Parts?

Yes. We install genuine OEM parts so your appliance performs and lasts as engineered, which is also why we back the work with our warranty.

Which Brands Do You Repair?

We service sixteen brands: Sub-Zero, Wolf, Thermador, Viking, Miele, Gaggenau, Bosch, Dacor, Jenn-Air, KitchenAid, Cove, Scotsman, True Residential, Monogram, La Cornue, and Liebherr.

What Appliances Do You Fix?

We repair refrigerators, wine coolers, ice makers, ranges, wall ovens, cooktops, and dishwashers, from built-in refrigeration to professional ranges.

Can You Repair an Older Luxury Appliance?

Usually yes. Built-in refrigeration and professional ranges are built to last, so replacing a worn part is almost always more sensible than replacing the whole appliance. We give you the numbers in a written estimate.

Do You Provide Insurance Documentation?

Appointment requirements are confirmed before scheduling.

What Areas Do You Serve?

Brookline and nearby communities across Greater Boston luxury service corridor, western Greater Boston luxury service corridor, and Wellesley–Needham, Greater Boston luxury service corridor, and Boston and the affluent Greater Boston corridor. See our service area page for the full list.

How Do I Book?

The fastest way is to book online, which is designed to be concise. You can also call us during confirmed business hours during our hours.

Still Have a Question?

Book online or call during confirmed business hours. We are happy to talk through your appliance before you schedule.

Ready to Book?

Written estimates, genuine OEM parts, and written service terms. during confirmed business hours.

Do You Offer Same-Day Service?

Same-day requests are prioritized when the local route, technician availability, and parts planning allow. The actual appointment window is confirmed during booking.

Call Today Book Online